Heat pump guide›Question 8 of 10

What are the maintenance requirements and costs for an ASHP?

Straight answers from Michael Paini, our director and lead heating engineer. Watch the video, or read his answer below.

Michael Paini answering: What maintenance does an ASHP need, and what does it cost?What maintenance does an ASHP need, and what does it cost?Click to play · Michael Paini, Option Energy Solutions
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Michael's answer in writing

To keep your heat pump running smoothly, it’s important to service the heat pump, cylinder, and controls annually. It’s also a requirement of most manufacturers’ warranties to have the heat pump serviced every year.

The cost of an annual service typically ranges from £200 to £350, including VAT at 20%. Pay-monthly service plans may also be available.

Typical service tasks include:

  • Cleaning the evaporator and outdoor unit
  • Cleaning system filters
  • Servicing the hot water cylinder
  • Recharging expansion vessels
  • Monitoring and optimizing the heat pump controls and performance
  • Maintaining exterior pipework insulation

Things you can do yourself include:

  • Keep system pressure between 1 and 1.5 bar
  • Report any leaks or faults as soon as possible
  • Refrain from changing settings that your trusted installer has configured for optimum comfort and performance

A heat pump can last up to 25 years, depending on installation quality, design, product, servicing, and usage. Manufacturer warranties typically cover the heat pump and controls for 5-7 years, hot water cylinders for 25 years, and other components for 2 years.

In short, regular servicing helps ensure your heat pump performs at its best for many years, delivering reliable comfort and energy efficiency.

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