Heat pump guide›Question 3 of 10
Straight answers from Michael Paini, our director and lead heating engineer. Watch the video, or read his answer below.
Are ASHPs noisy?Click to play · Michael Paini, Option Energy SolutionsLet’s talk about heat pump noise—because we know that’s a common concern!
Manufacturers list decibel (dB) ratings for their heat pumps, typically ranging from 54 to 66 dB. But here’s something to keep in mind—decibels are measured on a logarithmic scale, which means a 10 dB increase is actually twice as loud!
So, what does that mean for installation? Well, the size of the heat pump you need can have a big impact on where it can go.
This is where MCS020 comes in—a sound assessment that installers follow after calculating your heat loss and selecting the right unit. The goal? Making sure that, at the nearest neighboring window to a habitable room, the heat pump isn’t louder than the background noise—which usually means a neighbor’s living room or bedroom.
To meet these guidelines, sometimes acoustic barriers are needed, like a solid fence. You could even get creative with a decorative trellis, as long as the heat pump isn’t visible through it. And let’s be honest—you might want screening for aesthetic reasons too!
Now, what about noise in your own home? A few smart choices can help:
But here’s the reality—in most cases, heat pumps are pretty quiet. In fact, many customers tell us that when compared to a gas boiler flue, the heat pump is often quieter.
So, while noise is something to consider, it’s already built into the design process—and for most homes, it’s not an issue at all.
We've filmed short answers to the ten questions people ask us most about air source heat pumps. Pick a question to watch Michael's answer, or read the full guide.
1What is an ASHP and how do they work?
2Is my house suitable for an ASHP?
3This videoAre ASHPs noisy?
4Do I need planning permission for an ASHP?
5How much does an ASHP installation cost?
6How much does an ASHP cost to run?
7How efficient is an ASHP?
8What maintenance does an ASHP need, and what does it cost?
9How do you choose your heat pump installer?
10What is the process for buying an ASHP?
Vaillant make a fantastic and extremely versatile unit with the same heating controls that the UK is familiar with from their boiler range.
We have many of these units out there performing brilliantly.
Viessmann are the pinnacle in German engineering and our heat pump manufacturer partner.
We are confident to say that you cannot get better than a Viessmann heat pump installation.