GAS BOILER AND HEAT PUMP INSTALLATIONS, REPAIRS AND SERVICING IN STEYNING, BRIGHTON AND SURROUNDING AREAS

Boiler Cover Plans

Boiler service

We offer service only plans, and all-inclusive care plans with an unrivalled same day/ next day emergency attendance money back guarantee, all via a low cost monthly payment. Full services are included, with unlimited call outs and zero excess payments.

Gas Boilers

Boiler installation

We install several brands of boiler, with warranty options up to 14 years. Whether you would like a simple swap of your conventional boiler, or to upgrade to a combi boiler with smart thermostats, new radiators and a powerflush, we’ll tailor our quote specifically for you.

Heat Pumps

Heat pump installation

We install air source heat pumps across Sussex. You can now claim the Boiler Upgrade Scheme grant of £7500 with us. We are Heat Geek accredited in domestic central heating design, plus we are Viessmann and Vaillant manufacturer trained.

Justin Dobbs
Justin Dobbs
16:49 07 Dec 24
We’ve used Michael at Option Energy for our boiler & central heating installs at 2 properties plus other general plumbing work over the past 8 years & have always found the service to be reliable & good value for money. Michael is personable, very knowledgeable, trustworthy & has good assistants & apprentices.
Stu Hay
Stu Hay
09:04 07 Dec 24
Been servicing are boiler for some years now always take time excellent job professional service and nice guys too
James Allin
James Allin
10:04 03 Dec 24
Heard about Options 2Years and Michael the Director who is an excellent Engineer.The heating system in my 600Hundred year old house has never worked this well.He has this morning serviced my boiler, excellent.
jill Harbord
jill Harbord
21:59 25 Nov 24
I highly recommend Michael and Option Energy Solutions.
Abigail Dombey
Abigail Dombey
08:29 20 Nov 24
Michael is a brilliant heating engineer. He assisted me in a challenging commercial heating setup, and was incredibly dedicated to providing the most efficient heat pump design possible. I will definitely be using him again on further projects.
Stef Warde
Stef Warde
17:24 06 Oct 24
Squeezed us in on a tight deadline. Very accommodating and professional. 5 stars
John O'Sullivan
John O'Sullivan
07:28 06 Oct 24
A 5 star service as always
dom
dom
13:57 30 Sep 24
We've been using Michael at Option for a number of years after buying a home and inheriting a previous engineer who did a poor service. Some careful research found Michael who understood our desire to move to a heatpump over time and set up our heating system to be heat pump ready (replacing radiators where required and replacing a broken 20 year boiler). He's a great communicator who understood our brief and the result is a warmer home that costs less to heat because the system is more efficient and burning less gas. Can't recomend highly enough, you get what you pay for which is a professional job and clear communication
Isabelle Rowan
Isabelle Rowan
09:23 22 Jul 24
Michael was professional and helpful. I had a tricky situation with a ASHP that had been badly set up, was on continuously, and using hideous amounts of electricity. Michael was able to remedy the situation (which two previous engineers had failed to work out). The electricity usage has now dropped to almost a third.
DEBBIE PATRICKSON
DEBBIE PATRICKSON
14:49 17 Jun 24
From quote to completion of work (new boiler) professional, friendly service. Would highly recommend Michael & his team.
John Webster
John Webster
09:56 28 May 24
This is the second time we have used Option Energy Solutions to carry out Landlord gas safety checks and I will definitely continue to use them. it's easy to make an appointment and you are kept informed of appointment arrangements. Great service, by experts at a fair price.
Trevor
Trevor
11:50 13 May 24
As usual first class.Everything checked with great thoroughness.
Beti Koder
Beti Koder
07:48 29 Apr 24
Thank you Michael, for fixing the issue so quickly.
RadarZak
RadarZak
14:48 17 Apr 24
Michael & his crew provided excellent, knowledgable, and friendly service. I felt my central heating system was in good hands and I recommend Option Energy Solutions without reservation.
James Houldcroft
James Houldcroft
11:23 20 Mar 24
Great knowledge & service. Would definitly use again!
Jen Wallace
Jen Wallace
09:29 20 Mar 24
Mike is brilliant! My tenant had an issue with a leaking washing machine from the pipe and sorted out the issue swiftly. I am SOOOO grateful! As a landlord the last thing that you want is unhappy tenants! He is professional and kind and I cannot recommend him highly enough! xx
Louise Clarke
Louise Clarke
12:33 19 Mar 24
The problem with our heating valve was diagnosed quickly and replaced during the same visit. The service was professional, friendly and good value for money. I would highly recommend this company.
Roger Tribe
Roger Tribe
22:47 19 Feb 24
Impressed by the initial contact and with being kept informed with appointment arrangements. Showed excellent technical knowledge, did a great job and charged what he quoted. Will use again without hesitation.
Alan Cotton
Alan Cotton
14:07 23 Jan 24
Michael completed a first service on our boiler as we had moved into a new house in Horsham. Being an ATAG boiler I wanted a ATAG recommended service engineer. Michael came recommended from ATAG. He dismantled the boiler and cleaned, checked seals etc. He also established the boiler was never optimised for our house. He very kindly completed this work and we now very happy to recommend and very professional and competent engineer to anyone.
calendar cbc
calendar cbc
10:01 23 Jan 24
Would not use anyone else now I have found this company, they are friendly and actually know their stuff....
howard young
howard young
18:53 16 Dec 23
Very good indeed - caring responsible on time and very good work always. 7 years of very goods service.
Sally Crathern
Sally Crathern
11:02 15 Dec 23
Option energy installed a new boiler for me around 4 years ago. Since then they've carried out the annual service each year. I'm very limited as to time slots I can offer for this but they always manage to fit me in. Very trustworthy, clean, efficient and helpful.
Dinah Wilson
Dinah Wilson
19:22 23 Oct 23
This is the second time I have used this company and after troubles I had with other companies I would not use anybody elseThey do just what they say they will on the day and very good work thank you
Kelie Hoadley
Kelie Hoadley
15:49 26 Sep 23
Michael was recommended by a friend and I really couldn’t be happier; very fast communication, he got me booked in super efficiently and was here exactly when he said he would be, lovely couple of lads who did a thorough job. Will definitely be using again!
Pauline Harris
Pauline Harris
07:05 13 Sep 23
Michael and his team put in a boiler for me last week.I was really impressed by the attention to detail and the knowledge about the product . The house was left clean , with no signs that work had been done .,and the boiler looks great .Would highly recommend .
Dave McCann
Dave McCann
16:41 26 Jul 23
We wanted a new boiler and sought 3 quotes. Michael was recommended to us and his entire approach was totally different. He was so much more detailed, thorough and offered options and solutions without any pressure. At every stage he explained the relative advantages of each option and left it to us to decide. This was not a simple boiler replacement - it was more complicated with underfloor heating in part of the house. Michael and Guy went on to deliver an excellent service. Apart from being good guys they explained what they are doing and we were left knowing that they are there when needed. It was a fair price considering the work and we will certainly be using them again and would recommend without hesitation. It is no surprise that Michael has been recommended for a national award in his industry - he's a student of his profession and not just a technician.
Dave Tester
Dave Tester
07:05 16 May 23
Had a suspected faulty gas meter problem Options came out promptly to do a test and a very happy customer
Mary Lockyer
Mary Lockyer
16:01 12 May 23
I have used Options Energy Solutions for quite a few years now, reliable, helpful and sticks to quotes and estimates, he has installed a bathroom, a new boiler and this is serviced regularly by him. clean worker polite and trustworthy.
Alex Banks
Alex Banks
09:21 05 May 23
Great service. Michael identified the problem quickly and went beyond just replacing the broken part to clean the system to prevent it breaking again. Happy to recommend!
Phil Scott
Phil Scott
09:06 14 Apr 23
Michael is rare. He actually enjoys his work ! He is extremely knowledgeable and professional. He answers any questions with patience and encourages confidence and trust in his work.We had a new boiler fitted by Michael and Guy.I am extremely pleased with the result. I cannot find fault in anything that they did.I would have no hesitation in recommending Option Energy Solutions!
Neil Chappell
Neil Chappell
10:30 23 Mar 23
We needed a replacement boiler for the local church hall as the previous one had been left inoperable by our usual company who then said they couldn't install another for 6 weeks! Option Energy were able to step in with a smaller, quieter and more efficient boiler on an urgent basis and did the job quickly, without fuss and at two thirds the cost. I thoroughly recommend this company.
donna jennings
donna jennings
11:16 18 Feb 23
Micheal has been my plumber for 7 years now he has done everything from installing a new shower room to boiler maintenance for me. He’s reliable and extremely good at what he does, I would highly recommend him, cheers!
Karen young
Karen young
19:15 15 Dec 22
We always use option energy solutions for our heating/boiler services and repairs. Michael is very professional and skilled and always arrives on time. We recommend him to all our friends and family.
Michael Pearson
Michael Pearson
08:11 26 Nov 22
Michael is very professional and reliable.He installed a new boiler last year which has been excellent .Thoroughly recommend.
Dominic Humphrey
Dominic Humphrey
08:10 26 Nov 22
Michael and his team are both skilled engineers and a pleasure to deal with. They replaced our old heating system for a new high efficiency one that’s ready to swap over to a heat pump. Michael is very knowledgeable , polite and punctual. Have already recommended him to others
Uthpali Herath
Uthpali Herath
19:42 04 Oct 22
Michael is very professional and friendly. Within 24 hours he diagnosed the fault of our old worcester boiler, bought the needed parts and fixed it. He's been very transparent about the whole process from the beginning. Very happy with his service and their charges are very much affordable compared to many other places. We'll definitely use their services again in future.Thank you for your service Michael! All the best!
Blaine Callaby
Blaine Callaby
18:20 28 Aug 22
What an amazing company this is, with great engineers that have very good attention to detail. During the whole process their advice, guidance and workmanship was to a very high standard. We are very pleased and confident that once we need our heating on in the colder months it will be a great system to rely on. Thank you Michael and Guy for all your hard work and a wonderful job!
Mike Seal
Mike Seal
16:05 20 Jul 22
Michael and his Team were excellent and I would recommend Option Energy Solutions wholeheartedly. Facing what was a very tricky problem with a blockage in the mains cold water supply to two bathrooms, they worked methodically and carefully to resolve the issue, whilst doing everything possible to minimise any damage to our Home. Likely costs were transparently explained up Front and were very reasonable for the amount of work involved and the expertise demonstrated. The object blocking a joint in the pipe was located and removed and the supply reinstated. They took a lot of trouble to put everything back as they had found it and to clean up and make good. Very grateful for their help and will definitely be using them again in the Future.
Nigel Armstrong
Nigel Armstrong
12:45 07 Jul 22
Wanting to replace E7 storage heaters with a ASHP.I contacted Michael at Option Energy Solutions.My confidence with a ASHP running costs and efficiency were still a little negative.But after having Michael around to do the survey and explain in more detail the performance we could achieve with the ASHP, we went ahead.So glad we did.Michael's incredibly passionate about renewable energy and as a result, we now have a home which is heated throughout to a more comfortable level, unlike before using storage heaters.And we are using a lot less electric!Thanks, Michael and Guy
Brenda Webber
Brenda Webber
12:50 13 Jun 22
Michael was very efficient and gave our heating system a thorough service at a very reasonable price. He was personable, tidy and we wouldn’t hesitate to recommend his services.
Peter Crawley
Peter Crawley
17:19 07 Jun 22
Michael is consummately professional and provides an excellent, swift and thoroughly efficient service. I would unreservedly recommend Michael Paini and Option Energy for solar thermal heating system repair and maintenance.
Joe Smith
Joe Smith
10:16 25 May 22
I started using this company about 2 years ago to service and carry out gas safe on my rental property. I noticed right away they took longer on site than my previous gas safe company.I discovered things about my boiler I did not know before and they were very friendly in helping me understand and I felt they were doing a very good job so I used them on my next rental property as well as the boiler on my first property has never run so trouble free and they were cheaper as well.This visit to Hove I got them to do a complete clean and replacement of any parts boiler is Vaillant eco tec 13 years old still working and now it’s working perfectly after the work which was a fair price . British Gas used to tell me it needed replacing and sometimes I had to call them back to fix jobs again on their service plan ,it’s much better knowing the same person is doing the work all the time that I trust.This job in the pictures was carried out at my home on 28/07/21 I asked them to move a rad. round the corner to another wall , fit a towel rail and fit some timers and thermostats and service the boiler. The reason for fitting the thermostats and timers is the Taylor Wimpey house we live in has the most horrible timers and thermostats impossible to understand so I asked them to fit ones that if I wanted I could use them with a one click switch on off if needed and that’s what they all do now. You can use a programme with them if you want to of course but I prefer the one click operation. By the way the boiler was in a bad condition because the last service was not done properly by the last company that did it this happens a lot if your company does the service very fast they may have short cut the job ask them what work they did.25/05/2022I have just had a service carried out on my Kingspan system which is a complex hot water tank system for modern buildings. It has not been done for 7 years since new. Lots of valves and pressure containers.All has gone well and Option energy even put in new insulation around it for free to improve the heat retention.A job well done thanks
Alex Burns
Alex Burns
07:29 12 Apr 22
Very professional job on installation of new shower pumpEverything regarding operation of new system was explained clearly and our shower is now working again
ursula marriage
ursula marriage
17:20 30 Mar 22
Michael came to give advice on my elderly boiler and heating system. He was very helpful and gave patient replies to my queries. He suggested some simple adjustments to the system which has improved the situation for the moment, I feel he has a good working knowledge, and will certainly contact him again if necessary.
Peter Cannon
Peter Cannon
17:01 10 Mar 22
Michael was helpful and efficient he made 2 separate visits I was very satisfied with both so will use him for a service and certification visit soon
Charles Pringle
Charles Pringle
10:09 08 Mar 22
Very thorough service on our boiler. Friendly, would recommend.
anthony cusack
anthony cusack
17:20 06 Feb 22
Michael gave his recommendation on which boiler was best suitable and supplied a detailed quotation for the installation. The job was a matter of some urgency and he was able to obtain the appliance together with the fitting kit quickly, and get the installation completed in a day.He followed up a few days later to make final adjustments.Very professional service. RecommendedAnthony Cusack
Mark Gosling
Mark Gosling
14:12 17 Aug 21
Sorted my issue on the first attempt. Another company had looked 3 times without resolving.I would highly recommend, He knows what he is doing and also seems to have a lot of tools that the other guys did not!!
Kate Dent
Kate Dent
12:11 11 Jul 21
Annual service on a combi boiler carried out. I've been using Option Energy Solutions for the last few years. On each occasion they have responded promptly to arranging an appointment, always turned up exactly on time, worked quickly, explained everything, left the area clean and tidy, and charged only what was agreed upfront. I would not hesitate to recommend, and will certainly be continuing to use them myself.
Leon Stafford
Leon Stafford
08:58 11 Jul 21
I've used Michael many times for a number of different jobs and always found him helpful and professional. He recently installed our new boiler, he delivered everything on time and as promised. I spoke to him before hand to get advice on green economical boilers, he took the time to call me back and discuss in detail. I would highly recommend Option Energy Solutions.
albert rowe
albert rowe
12:39 08 Jun 21
Appointment made with option Energy Solutions Ltd , a local company to service my Thermal Solar, hot water system. Arrived on time, reasonable rates and prompt production of receipts and paper workCard payment no problem.Clean efficient pleasant worker prepared to go the extra mile to ensure your system is working efficiently and safely as well as to ensure the correct replacement parts are fitted.Thank you, Michael will certainly us again if needed.Thank you.Bert Rowe
chris rogers
chris rogers
19:25 22 May 21
I have no problem recommending this company to anybody.The owner came when it was an emergency and on a later occasion on time.I had a new gas boiler installed three months ago and there have been no issues since.The boiler was recommended by ‘Option Energy’ and aside from its great performance there has been an obvious reduction in my running costs.I don’t see how it would have been possible to expect more.
Andy Anthony
Andy Anthony
22:51 25 Apr 21
We had Michael around again to separate some hot and cold water plumbing. As on our two previous use of his services he did a great job . He is courteous and helpful and always mindful to minimise disruption. We recommend him highly.
Nik Carter
Nik Carter
16:23 15 Apr 21
I've used Option Energy Solutions since I had to call them out to do an emergency gas leak fix a number of years back. They were quick to respond and solved the issue efficiently, without costing me too much! I've returned to them ever since and have always received amazing service. I have now used them to replace a radiator, install a new boiler, and do all ongoing maintenance. I won't look elsewhere, and can only highly recommend Michael and the team!
Debbie Jarvie
Debbie Jarvie
19:58 12 Apr 21
Mike came and did a fantastic job in completing the new installations at a competitive price. He worked around us in the house and there was very little disturbance from him. The house was left clean and tidy at the end of the day. We would definitely recommend Option Energy Solutions
Tim and Samantha Self
Tim and Samantha Self
20:45 10 Feb 21
Option Energy have given us great service for many years. We recently had a new boiler, the work was undertaken quickly and with care. Good “green” credentials and COVID conscious too. Highly recommended.
Simon Bailey
Simon Bailey
17:08 07 Feb 21
Excellent service from Mike, as usual. I have used the company several times, for boiler servicing and radiator replacements. Mike is always on time, clean and tidy, competitively priced and offers sensible advice. Would definitely use again.
More reviews
js_loader

From boiler and heat pump installation and repairs, to servicing and cover plans, Option Energy Solutions Ltd are the heating specialists you need. We have been providing top quality central heating and hot water services since 2014, led by myself, with over 20 years experience in the trade.

I’m passionate about making sure systems work as efficiently and reliably as they possibly can, providing our customers with high levels of comfort, and reduced heating bills.

Nothing communicates this better than our actual customers, so please read some of our reviews from the people we have been grateful to serve.

Which Boilers Do We Install?

The majority of domestic boilers we install are made by high quality Dutch boiler manufacturer Atag. Atag are number one rated on Trust Pilot for boilers, and we have installed many of them over the last 7 years.

In 2021 we became Atag service agents, so as well as installing new Atag boilers, we deliver the warranty on existing installs. This means we can offer a unique combination of installation and warranty delivery so you can remain under our wing throughout the life of your boiler.

We also install Viessmann, Vaillant and Main boilers so we have a solutions for every application and budget.

In commercial applications we mostly install Vaillant boilers, which have a high output range as well as ready-made solutions for cascade arrangements and plate heat exchangers to suit a variety of scenarios.

BOILER COVER

One of our flag ship offerings is our all inclusive boiler cover plan. With a low cost monthly direct debit payment, you can have servicing and repairs fully covered on your entire heating system.

This comes with an unbeatable same day / next day attendance guarantee. We also offer service plans so that you can spread the cost of your annual service and ensure that it never gets missed.

You can get an instant price and sign up to either our service plan or boiler cover packages here.

Energy Efficiency

At Option Energy Solutions, we believe in doing everything we can to help the environment. As a business we believe we have a responsibility to be look after the planet and provide our customers with ways they can help the world around them.

That’s why we specialize in renewable and gas technologies that provide more energy efficient solutions to heating your home and water. Not only does this help us take action against climate change, but it also helps you cut down on heating bills.

We are proud members of 1% For The Planet, meaning that 1% of everything you spend with us goes directly to our environmental charity partner, Rainforest Concern, to support their vital conservation efforts across the world.

All the best and we hope to see you soon

Michael Paini

Director and lead heating engineer

Contact Us

Ask us anything and we’ll do our best to help. Use our contact form here and we’ll be in touch as soon as possible.

New Boilers Lewes, Logo

Services

Information

Registered Office Address:
Option Energy Solutions Ltd

9 Penlands Way
Steyning
West Sussex
BN44 3PN

Registered in England

Tel: 01903 814777
Email: [email protected]

Company Reg: 08893883
VAT no: 235 2604 30