What is the process for buying an ASHP?​

Every company will have it’s own process, so I’ll tell you ours at [company name].

– Step 1: Enquiry. If you head to the heat pump page on our website you should be able to find our estimating tool. Fill this form out. It takes two minutes.

– Step 2: Estimate. We’ll review your property details, and provide you with a free estimate which is an approximate idea of costs. This enables to quickly assess feasibility and proceed with more confidence. 

– Step 3: Design. We’ll book a design consultation at a convenient time for you. This includes a full room by room heat loss calculation, and a system design and specification. This should take 2-5 hours and is a chargeable service.

– Step 4: Proposal. This is a fixed price quotation and includes information on the equipment to be installed, as well as projected efficiency and running cost.

– Step 5: Deposit. This is 25% and secures your booking.

– Step 6: Pre-requisites. Make sure any planning permission, electrical supply upgrades and any other items identified in your proposal have been addressed.

– Step 7: Installation. A further 25% is due by the start date. Typically, the installation will take around a week.

– Step 8: Commissioning and handover. Your new system is explained and demonstrated to you in preparation for your new life of clean energy comfort. You’ll also receive a handover document with information like warranties and maintenance requirements.

– Step 9: Full payment on completion, and if we’ve claimed the BUS grant for you, then the value of this is deducted.

– Step 10: Follow up. We will be in touch after installation, at a seasonally appropriate time, to make sure the heat pump is performing as well as possible.

So that’s our process here at Option Energy Solutions. We’d love to help you with your heat pump installation so please don’t hesitate to get in touch.