What are Air Source Heat Pumps ( ASHPs ) 
and how do they work?

Options Energy's guide to Air Source Heat Pumps ( ASHP's )
The Boiler Upgrade Scheme Explained

What is an Air Source Heat Pump (ASHP) and how does it work?

An air source heat pump is a smart and efficient way to heat your home and water—using energy from the air outside, even in freezing temperatures! It works a bit like a fridge, but in reverse. Instead of keeping things cool, it uses a fan, refrigerant circuit, and compressor to extact heat from the air and transfer it into your radiators, underfloor heating, and hot water system.

And the best part? It’s super efficient—delivering 3 to 5 times more heat energy than the electricity it uses. Most heat pumps keep working down to -15°C, which is much colder than the UK’s average winter temperature of 2 to 7°C. That’s why they’re already popular in places like Norway and Sweden.

They’re not new—heat pumps have been around for decades—but they’re now transforming the way we heat our homes, helping us move away from gas and towards a cleaner, more sustainable future.

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The Boiler Upgrade Scheme Explained

Extended heat pump content from Michael

Why choose an air‑source heat pump?

  • Shrink your carbon footprint – Cut home‑heating CO₂ by up to 70 % versus an old gas boiler.

  • Tame your energy bills – Tap into cheaper off‑peak tariffs and pair the pump with rooftop solar for even bigger savings.

  • Future‑proof comfort – Heat pumps are the norm in chilly Norway and Sweden; the UK is catching up fast.

  • £7,500 Boiler Upgrade Scheme grant – Available in England & Wales until March 2026 (first‑come, first‑served).

  • Quiet & compact – Modern units hum along at 40–45 dB and need less space than you might think.

 

Running costs & real‑world savings

Electricity is pricier per kWh than gas, but an ASHP’s high efficiency shifts the maths in your favour. Example:

ScenarioAnnual heat demandTypical gas boiler cost*Typical ASHP cost**
3‑bed semi, good insulation12,000 kWh£950£820
4‑bed detached, average insulation18,000 kWh£1,400£1,200

*Assumes 85 % efficient boiler at 7.9 p/kWh gas. **Assumes SCOP 3.2 at 28 p/kWh electricity. Accurate April 2025.

Switch to an Agile or Cosy tariff and schedule the heat pump to run harder when rates dip, and those figures look even better. Add solar PV and you can harvest truly low‑cost self‑generated kWh in spring and summer.

 

Monobloc vs split systems

TypeWhat it isProsCons
MonoblocAll components sealed in one outdoor unit.Simpler install, fewer refrigerant joints, usually cheaper.Slightly larger case, pipes carry water outdoors so need frost protection.
SplitOutdoor compressor + indoor hydrobox.Slim outdoor unit, better frost resilience.Higher install cost, F‑gas certification required, more joints to test.

We’ll design whichever layout suits your property, budget and aesthetics.

 

Grants & finance at a glance (2025‑26)

  • Boiler Upgrade Scheme (BUS) – £7,500 off the upfront price if you own your home in England or Wales and have a valid EPC with no outstanding loft or cavity‑wall recommendations.

  • Home Energy Scotland Grant & Loan – Up to £15,000 combined support north of the border.

  • 0 % VAT on heat‑pump hardware and installation until March 2027.

  • Green mortgages & EPC‑linked loans – Many lenders now offer reduced rates for low‑carbon retrofits.

Our team handles the paperwork so you don’t have to wrestle with forms.

 

From survey to cosy comfort – your installation journey

  1. Free phone consultation – We chat through your goals, property and budget.

  2. On‑site heat‑loss survey – Precise room‑by‑room measurements to size the pump and emitters.

  3. Design & proposal – You receive a fixed‑price quote, BUS grant guidance and predicted running costs.

  4. Installation (typically 2–4 days) – Our Heat Geek Elite engineers fit the outdoor unit, indoor controls and cylinder swap (if needed). We keep hot water disruption to a minimum.

  5. Commissioning & hand‑over – We test, balance and optimise flow temperatures, then show you how to drive the smart controls like a pro.

  6. After‑care – Optional service plan, remote monitoring and out‑of‑hours support for total peace of mind.

 

Maintenance & lifespan

An ASHP has fewer moving parts than a boiler and no combustion gases to vent. All it really needs is:

  • Annual visual check and refrigerant pressure test.

  • Quick clean of the coil and condensate drain.

  • Filter rinse and software‑update check.

With gentle care you can expect 15–20 years of service before major overhaul, roughly double the life of a typical combi boiler.

 

Smart control & solar synergy

Pair your heat pump with a weather‑compensating controller or a smart tariff integrator (think Octopus Cosy or Intelligent) and you can pre‑heat the home when prices are low, then coast when the grid is pricey. If you’ve got solar PV, a diverter can prioritise surplus sunshine to your cylinder—free hot water, minimal grid draw.

Quick‑fire FAQs

Will I need bigger radiators? Often, yes—but not always. We’ll model each room and recommend slimline ‘low‑temp’ rads only where necessary.

How loud is it? About the same as a modern fridge—40‑45 dB at 1 m. Your bedroom is unlikely to hear it.

Does it work with under‑floor heating? Perfectly—that’s the most efficient emitter for a heat pump.

Can I keep my gas boiler as back‑up? You can. A hybrid system lets the heat pump do the heavy lifting while the boiler tops up on the coldest snaps.

What happens in a power cut? The pump pauses, just like a boiler with no electricity. We can advise on battery storage if resilience is key.

Ready to make the switch?
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Heat pumps - everything you need to know

What Are Air Source Heat Pumps (ASHPs) and How Do They Work?

Air Source Heat Pumps (ASHPs) are a great energy-saving solution for your home. They pull heat from the outside air, even in cold weather, and bring it indoors to keep your space warm and cosy. They work efficiently in temperatures as low as -15°C, making them ideal for the UK’s chilly winters.

One of the big advantages of ASHPs is their efficiency. For every unit of electricity they use, they can generate up to three or four times that amount in heat. So not only will you stay warm, but you’ll also see savings on your energy bills.

To get the most out of an ASHP, it’s important that it’s installed correctly and that your home is well insulated. This ensures the system runs at its best, keeping you comfortable all year round.

Boiler upgrade scheme

£7500 government grant Now available!

OUR PRODUCTS

We install air source heat pumps and gas boilers across West Sussex, and parts of East Sussex, Surrey and Kent.

Vaillant aroTHERM plus

Vaillant make a fantastic and extremely versatile unit with the same heating controls that the UK is familiar with from their boiler range.

We have many of these units out there performing brilliantly.

Viessmann Vitocal

Viessmann are the pinnacle in German engineering and our heat pump manufacturer partner.

We are confident to say that you cannot get better than a Viessmann heat pump installation.

low temp, low carbon, next-gen heating

Why choose Option Energy?

Heat Geek Elite
Heat Geek offer the best training in the country on low temperature heating central heating design and we are in their upper tier of ‘elite’ installers with high SCOPs verified.

We also offer access to the £7,500 BUS grant via their Upgrades service. Ask us for our affiliate link.
Buy with confidence
We are Trading Standards Approved. A fantastic accreditation which is the ultimate in consumer approval, giving you confidence that we are a safe company to use, who will ensure your consumer rights are respected at all times. This also means that all of our staff are DBS checked.
1% for the planet
We are extremely passionate about the environment and in doing our part to look after the planet. 1% of everything you pay us goes directly to our non-profit charity partners Rainforest Concern and Sussex Wildlife Trust as part of the 1% scheme, to assist with their vital conservation work.